THE FLOWER GARDEN delivery information

Same day delivery if ordered by 2pm Mon - Fri, and 11am Sat. We can do a Sunday delivery at any extra charge; the order must placed before midday the day before and will be delivered in the afternoon. Outer suburbs are subject to courier availability and may be next day delivery.

PLEASE NOTE ALL SUNDAY DELIVERIES WILL HAVE A $15 SURCHAGE ADDED, SATURDAY WILL HAVE AN EXTRA $5 ADDED - DUE TO STAFF PENALTY RATES ON THESE DAYS.

theflowergarden.com.au offers free delivery for online orders to selected areas.

The areas available for free delivery are as follows: -

Clear Island Waters	Paradise Waters	Arundel
Koala Park	Parkwood	Ashmore
Crestwood Heights	Labrador	Pindara Hospital
Australia Fair	Main Beach	Reedy Creek
Benowa	Mermaid Beach	Robina
Biggera Waters	Elanora	Mermaid Waters
Robina Town Centre	Emerald Lakes	Merrimac
Runaway Bay	Bond University	Ephraim Island
Miami	Sorrento	Broadbeach
Molendinar	Southport	Broadbeach Waters
Mudgeeraba	Benowa	Bundall
Gold Coast Hospital	Nerang	Surfers Paradise
Burleigh	Griffith University	Nobby Beach
Tallai	Burleigh Heads	Burleigh Waters
Highland Park	Oyster Cove	Worongary
Carrara	Varsity Lakes	Chevron Island
Isle of Capri	Palm Beach	West Burleigh
Chirn Park	John Flynn Hospital	Paradise Point

The following suburbs are $15 for delivery. You must have your order in by 1pm for guaranteed same day delivery. If we receive your order after 1pm your order may be sent out the following day. $15 Delivery suburbs are as follows:

Coombabah	Currumbin	Currumbin Waters
Guanaba	Gilston	Mt Nathan
Tweed Heads West	Coolangatta	Gavin
Upper Coomera	Coomera	Kirra
Helensvale	Hope Island	Hollywell
Studio Village	Tallebudgera	Tallebudgera Valley
Oxenford	Yatala	Coomera Waters
Maudsland	Pacific Pines	Sanctuary Cove
Tweed Heads	Currumbin Valley	Monterey Keys
Tweed Heads South	Tugan

The following suburbs are $20 for delivery. You must have your order in by 10am for guaranteed same day delivery. If we receive your order after 10am your order may be sent out the following day $20 Delivery suburbs are as follows:

Bonogin	Advancetown	Billinga
Canungra	Neranwood	Banora Point
Clagiraba	Norwell	Eagle Heights
Ormeau	Willow Vale	Pimpama
Wongawallan

We recommend sending flowers to recipients only when you know they will be home. Our procedure is to leave the flowers in a safe place out of the weather at the address, provided the courier can gain access, if the recipient is not home. Please check the Authority to Leave box at the checkout if you are comfortable with us leaving the gift in a safe place. 

If you are sending an order to a hospital, please be sure to confirm the patient has not checked out. The Flower Garden cannot be held liable for any unsuccessful deliveries made to hospitals due to incorrect information or patients having left the premises. Re-delivery fees apply.

Most orders within our local delivery area can be guaranteed same day delivery, providing all details have been supplied, there have been no issues with the delivery process, and the order is placed before 2pm Mon-Fri and 11am Sat.  We are closed on most public holidays, therefore your order will be sent out the next business day.

Whilst all care will be taken to deliver your order within the time frame specified, factors can occur out of our control, such as traffic hold ups or mechanical breakdown. We cannot be held liable for non-deliveries within the time frame specified if the details you have provided are incorrect.

Our usual delivery hours are between 9am - 5pm Monday - Friday and 9am - 2pm Saturday. Any deliveries required outside of these hours must be arranged with the florist and surcharges apply.

It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. If you have ordered alcohol, an adult must receive and sign for the parcel. If we believe the receiver to be under 18 years of age they may be asked to show I.D.  We may not be able to leave the package at a premises if the recipient proves to not be home.